Privacy Policy
Last updated: January 2026
1. General Information
Queristan SpA (hereinafter, "Queristan"), with registered address at Av. Providencia 2124, Office 901, Providencia, Santiago, Chile, Tax ID 77.245.831-K, is committed to protecting the privacy of users of its web portal queristan.com. This policy describes how we collect, use, and protect personal information in accordance with Law No. 19,628 on Protection of Private Life and Law No. 21,719 on Personal Data Protection of Chile.
2. Data We Collect
We collect information that you voluntarily provide through our contact forms, including your name, email address, and the content of your messages. Additionally, we may collect technical browsing data such as IP address, browser type, operating system, pages visited, and time spent on the site. This data is collected to improve our educational services and user experience.
3. Use of Information
The information collected is used exclusively to: respond to your inquiries and requests; improve the educational content of our portal; conduct statistical analysis on site usage; send informational communications when you have given your consent; and comply with legal obligations in force in the Republic of Chile. We do not share your personal information with third parties for commercial purposes.
4. Legal Basis for Processing
The processing of your personal data is based on: your explicit consent when completing our forms; Queristan's legitimate interest in improving its educational services; and compliance with applicable legal obligations. You may withdraw your consent at any time by contacting us at contacto@queristan.com.
5. Storage and Security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Data is stored on secure servers with encryption and restricted access controls. We retain personal information for the time necessary to fulfill the purposes described in this policy or as required by current Chilean legislation.
6. User Rights
In accordance with Chilean data protection legislation, you have the right to: access your personal data in our possession; rectify inaccurate or incomplete data; request the deletion of your data when it is no longer necessary; object to the processing of your data; and request the portability of your data. To exercise these rights, contact contacto@queristan.com clearly stating your request.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For detailed information about the cookies we use, their purposes, and how to manage them, please consult our Cookie Policy. We implement Google Consent Mode v2 to ensure that non-essential cookies are only activated with your prior consent.
8. International Transfers
In certain circumstances, your data may be processed by technology service providers located outside Chile. In such cases, we ensure that adequate safeguards exist for the protection of your data in accordance with applicable Chilean and international regulations.
9. Changes to This Policy
Queristan reserves the right to update this Privacy Policy to reflect changes in our practices or applicable legislation. Any substantial modification will be communicated through our website. We recommend reviewing this policy periodically.
10. Contact
For inquiries related to this policy or the processing of your personal data, you may contact us at: Queristan SpA, Av. Providencia 2124, Office 901, Providencia, Santiago, Chile. Email: contacto@queristan.com.